If you ship from a UPS store, bring in this letter

Every UPS Store accepts live shipments.

In case the staff didn't read the email from corporate allowing non-venomous snakes, show them the "UPS Approval of Live Animal Shipping" letter.

You'll find another link on the right side of the page after you create your label.

***TEMPORARY SYSTEM OUTAGE- LABEL PROCESSING ISSUE - NO INSURANCE AVAILABLE Wednesday 1/21/2026 ***

A temporary system outage has occurred. We appreciate your patience while our team works to resolve the problem.  

Product orders are working.

Shipping a pet, or first time shipping live? Try our Shipping Linebacker by clicking the chat icon in the bottom right corner. Trained by our staff it's the 24 hr. a day resource to years of live animal shipping knowledge!

We have Heat packs & the new high quality Gel Phase packs, in stock 40, 60 and 72 hours. Need to ship a pet? Get packaging advice? Have a temperature question? Have a question about your label? We've uploaded some of the best live animal shipping knowledge into one place that you can use anytime! Try it out by clicking the chat icon in the lower right hand corner.