Current Alerts

*** Ongoing FedEx Interface Issues***

We are still experiencing technical issues interfacing with FedEx.

Please know that our team is actively working with FedEx to resolve the issue as quickly as possible. We understand how important timely and reliable shipping is and we’re doing everything we can to restore full functionality.

We truly appreciate your patience and understanding during this time. We’ll provide updates as soon as we have more information.

FACILITY and HOME Insurance Available today Monday 6/16/2024 until 6pm tonight (MST)

Regarding Insurance for Live animal shipping: We look at the weather and the systems for both UPS and FedEx. After analyzing the information, we decide if insurance is available for HUB only or HUB & HOME deliveries. 

Insurance for home deliveries -

  • $2500 maximum value on insured shipments.

  • Be sure to review what the guaranteed time of delivery is for the specific address.

  • We will pay out based on the agreed delivery time.

  • Any issues must be reported within our guidlines.

  • All shipments will be subject to our packaging requirments. If you are unsure about these requirments please review them at:  https://shipyourreptiles.com/insurance

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